Our Customer Commitment
Purchasing, selling or managing a property on the Costa del Sol can at times be a confusing and troublesome experience. The BXB Estates Code of Conduct aims to promote the highest standards of customer service, ethics and professionalism.
Some of the key points of our Code of Conduct are to:
- Always act within the law and best interest of the customer, providing clear and accurate information that considers fairly the customer's position and circumstances.
- Afford the customer courtesy, politeness and the opportunity to change their minds or reconsider their thoughts.
- Never mislead nor directly or indirectly harass the customer in order to gain a sale.
You may of course read through a complete copy of our Code of Conduct.
All our agents and strategic partners have been trained to adhere to our Code of Conduct ensuring that any dealings you have with us or our partners are carried out with transparency, honesty and the utmost professionalism.